Friday, I hit a local superstore while prepping for my daughters sleepover. All around the store were “Black Friday Only” deals, signed and shouted loudly in hopes of someone grabbing them feverishly.
Employees were all around, focused on tidying shelves and restocking. But they weren’t talking with people, answering questions or helping close the sale.
Everywhere I looked, there were customers browsing the deals. In their hands they held smartphones tightly, checking prices from the competition and finding other deals as they strolled.
Continue reading “Thoughts on Black Friday”
Social media has moved well beyond the status update. Businesses everywhere have embraced Facebook, Twitter and Instagram to promote their goods and deepen their engagement with their customers. Even as the channels change and reach has been reduced for brands, businesses continue to push their messages through their social presence.
There’s one group though that feels like it’s still missing out on the opportunity that social networks create – the C-Suite. Sure you’ll see updates and writing from luminary leaders like Bill Gates, Jeff Weiner, Reid Hoffman, Richard Branson and more. These are also the leaders you already see covered through traditional news outlets. They seem to effortlessly assume their leadership role on platforms like LinkedIn and Twitter.
What about the other 99% of business leaders in the US that don’t contribute actively to social media regularly? You have to ask wonder why they aren’t participating or if they are, is it just a me-too strategy?
Continue reading “Is Social Media Part of Your Leadership Strategy?”